This is an entry-level role focused on supporting patients by managing and collecting healthcare account payments through phone communication. The position involves handling both inbound and outbound calls, setting up payment arrangements, updating records, and ensuring accurate account information while delivering respectful and professional customer service.
The job requires strong communication skills, attention to detail, basic computer knowledge, and the ability to multitask and solve problems. Candidates must have at least a high school diploma and be comfortable working with numbers and multiple systems.
The role is remote but limited to specific U.S. locations, with set weekday work schedules. It also includes compliance with healthcare regulations and offers competitive pay along with benefits such as health coverage, paid time off, and retirement plans.
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